Thank you for choosing Catoosa County Trans- Aid for your non- emergency transportation needs. We are proud to offer you safe, clean, reliable, and free service during our operating hours.

Please review Trans-Aid Information & Policy before making a reservation.

Inclement Weather-- Trans- Aid service will be closed when the Catoosa County School System closes for inclement weather.

Title VI / Nondiscrimination Policy statement & management commitment to Title VI Plan

49 CFR Part 21.7(a): Every application for Federal financial assistance to which this part applies shall contain, or be accompanied by, an assurance that the program will be conducted or the facility operated in compliance with all requirements imposed or pursuant to [49 CFR Part 21].

Transportation for individuals with disabilities

Reasonable modification of policies & practices*
USDOT: 49 CFR Parts 27 & 37
*Accessible formats available upon request

It is our commitment that public transit be available to all persons within our service area. Catoosa County Trans-aid will make reasonable modifications to policies, practices and/or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of federal regulations. Individuals requiring reasonable modifications may do so by contacting the Americans with Disabilities Act (ADA) coordinator below. Please describe what you need in order to use the service.

Notifying the Public of Rights Under Title VI

• Catoosa County Trans-aid operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with CATOOSA COUNTY TRANS-AID.
• For more information on CATOOSA COUNTY TRANS-AID’S civil rights program, and the procedures to file a complaint, contact 706-965-2500, email marie.barbee@catoosacountyga.gov; (TTY 800-255-0056); or visit our administrative office at 800 Lafayette Street, Ringgold, Georgia 30736. 

• If information is needed in another language, contact 706) 937-8627
• You may also file your complaint directly with the FTA  at:  Federal Transit Administration Office of Civil Rights Attention: Title VI Program Coordinator, East Building, 5th Floor - TCR 1200 New Jersey Ave., SE, Washington, DC 20590

Title VI Information

• Title VI Program Information
• Title VI Notice to Public
• Title VI Complaint Procedures
• Title VI Complaint Form

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